Building shared understanding

Great products are the result of many perspectives coming together. Having worked as a software developer, product manager, and UX designer, I value collaboration across disciplines and strive to build shared understanding between users, stakeholders, and engineering teams. My goal is to help teams make better decisions and create products that serve both organizational needs and the people who use them every day.

Bio

I'm a Product Designer with more than 20 years of experience helping organizations deliver enterprise software that balances user needs, business objectives, and technical constraints. I specialize in transforming complex workflows into intuitive, scalable experiences, often within highly configurable platforms and long-lived legacy environments.


Much of my work has focused on workplace management, space planning, employee experience, compliance, and operational workflows. These products must support the realities of large organizations, including configurable business processes, complex permissions, multilingual deployments, and diverse user needs. My experience with CAD and BIM-driven spatial data has also enabled the design of floor plan visualizations and data-rich workplace experiences that support facilities and operations teams around the world.


I've led initiatives ranging from platform modernization and information architecture redesigns to major product enhancements, partnering closely with customers, engineering teams, product leaders, and business stakeholders to define product direction and uncover solutions grounded in real-world needs.


Today, I'm particularly interested in products that combine complex data, domain expertise, and emerging AI capabilities to help people make better decisions and accomplish meaningful work more effectively.

  • “Kaori's commitment to being a user advocate and a data-driven designer sets her apart in the field, resulting in designs that are not just aesthetically pleasing but also highly effective in achieving their goals.”

    Heather W.

  • “Her designs are incredibly organized and detailed, leaving the developers with an easy job of translating them into software…I’ve had the privilege of working with Kaori for over a year and feel incredibly privileged to have worked with such a fantastic designer.”

    Lucija F.

  • “She possesses a remarkable ability to delve deep into user journeys, identify pain points, and craft innovative UX solutions that solve the root problems…It speaks volumes that her designs frequently took center stage in our marketing materials, a testament to their quality and impact.”

    Ying Q.

“Innovation is a team sport.”

—Bill Buxton, Partner Researcher at Microsoft