EXPERIENCE

Senior Product Manager | Eptura (Archibus)

APR 2025 - AUG 2026

  • Own product strategy, roadmap, and user experience direction for Space Planning, Employee Experience, Energy, and Compliance applications.

  • Re-architected the platform's organizational model from a fixed two-tier structure to a flexible hierarchy, defining the information architecture, migration strategy, and data mapping approach required to preserve customer configuration data.

  • Examined workplace planning solutions across the Eptura portfolio to identify superior concepts and patterns, translating those insights into enhancements for hybrid workplace and space management capabilities.

  • Drove product-wide UI modernization efforts through extensive CSS and front-end improvements, elevating visual quality and strengthening alignment with the enterprise design system.

  • Applied engineering expertise to diagnose and resolve complex customer issues, performing deep technical investigations to uncover root causes and accelerate resolution of high-priority defects.

  • Integrated Microsoft Copilot and Claude Code into product, design, and development workflows to accelerate documentation, UX content creation, technical analysis, and implementation while maintaining human judgment and oversight.

Lead UX Designer | Eptura

APR 2023 - APR 2025

  • Led UX design for a next-generation workplace platform to modernize and eventually replace legacy enterprise applications.

  • Designed visualization experiences for CAD floor plans, BIM 3D building models, and ESRI maps, enabling users to analyze space utilization, occupancy, room characteristics, and building systems through intuitive, data-rich interfaces.

  • Developed floor plan visualization components and visual encoding patterns that communicated occupancy, room type, and organizational data while maintaining clarity in information-dense environments.

  • Created reusable Figma components and contributed to the enterprise design system, improving consistency and scalability across products.

  • Drove integration of multiple legacy applications into a unified platform experience while minimizing customer disruption.

  • Partnered closely with product managers, engineers, architects, and business stakeholders to deliver user-centered solutions aligned with strategic goals.

UX Designer | Eptura (Archibus)

MAR 2019 - APR 2023

  • Designed mobile workflows for field maintenance technicians, enabling users to manage requests, access contextual asset and location data, document work, and collaborate with team members throughout the maintenance process.

  • Defined the information architecture for a complex multi-level navigation framework, introducing progressive disclosure patterns that improved wayfinding and content discoverability.

  • Created high-fidelity designs and interactive prototypes in Figma, collaborating closely with engineering teams to ensure accurate implementation.

  • Conducted customer interviews, workflow analysis, and usability validation to identify opportunities and inform design direction.

  • Translated customer and business requirements into intuitive user experiences balancing user needs with technical constraints.

Technical Product Manager | Archibus

NOV 2017 - MAR 2019

  • Led the redesign of a workplace experience application supporting wayfinding, space reservations, and service requests across desktop, tablet, mobile, and kiosk experiences.

  • Defined requirements and user experiences for diverse user roles, including guest users, authenticated employees, and administrators, while supporting multiple permission and access models.

  • Designed flexible application workflows that accommodated customers deploying individual features or the full workplace experience suite.

  • Managed product requirements for wayfinding experiences that leveraged interactive floor plans to help users locate spaces, navigate buildings, and complete workplace tasks.

  • Ensured compliance with WCAG accessibility standards, expanding usability across a broader range of users and devices.

  • Delivered product training, demonstrations, and conference presentations to support customer adoption and partner enablement.

Software Developer | Archibus

SEP 2005 - NOV 2017

  • Developed enterprise applications using Archibus proprietary technologies, JavaScript, Java, SQL, and Oracle.

  • Served as primary developer for Capital Project Management applications supporting project request, approval, design, procurement, and execution workflows.

  • Created dashboards, reports, and data visualizations that transformed complex operational data into intuitive user-facing experiences.

  • Developed data sources, business logic, and energy consumption calculations used for utility management and sustainability reporting.

  • Partnered with product and business stakeholders to deliver new capabilities, resolve defects, and improve usability across multiple IWMS applications.

Associate Scientist | Paratek Pharmaceuticals

FEB 2001 - JUN 2003

  • Designed and executed high-throughput screening assays supporting antibiotic discovery efforts.

  • Developed data analysis tools and automated reporting using Excel macros.

Research Fellow | Boston Biomedical Research Institute

SEP 1996 - AUG 1999

  • Conducted biomedical research focused on protein splicing mechanisms in M. tuberculosis.

  • Co-authored peer-reviewed publications in Archives of Biochemistry and Biophysics and Gene.

EDUCATION

University of Michigan, Ann Arbor

ANN ARBOR, MI | MA VOCAL PERFORMANCE

Swarthmore College

SWARTHMORE, PA | BA BIOCHEMISTRY

Senior thesis: Electrostatic Control of Glucose Oxidase: Theory vs. Experiment. Judith G. Voet and Kaori Shingledecker

CERTIFICATIONS

Certificate in User Experience Design

GENERAL ASSEMBLY

Sun-Certified Java Programmer

SUN MICROSYSTEMS

SKILLS

UX & Design

Human-Centered Design, UX/UI Design, Information Architecture, Workflow Design, Design Systems, User Research, Data Visualization, Prototyping, Interaction Design, Responsive Design, WCAG Accessibility

Tools

Figma, Jira, Confluence, Adobe XD, Zeroheight, Maze, GitHub

Technical

JavaScript, Java, SQL, HTML, CSS, React, XML

AI & Productivity

Claude Code, Microsoft CoPilot, Figma Make, AI-Assisted Product Documentation, AI-Assisted Content Creation, AI-Assisted Development Workflows

Methods

Agile, Scrum, User Stories, A/B Testing, Cross-functional Collaboration

“The best products are born from a deep empathy with the people who use them.”

—Bill Buxton, Partner Researcher at Microsoft